Because each piece is custom-made and approved by you before we create it, we can’t accept returns. But we stand behind our work. If your order arrives damaged or something isn’t right, email us within 7 days with a photo and we’ll make it right with a replacement or another solution.
Broke a piece during assembly? It happens! We’re happy to replace up to 3 broken parts per kit free of charge. Just email us the part number or a photo of the piece. If you need more parts beyond that, we can send them at a small cost.